." >>> secretary of state john kerry making an unannounced stop while on his first trip overseas. he landed in baghdad just a couple hours ago. while he's in the country we know he'll be meeting with government officials including prime minister malaki. you have to wonder how much they're going to be able to get done there. we'll obviously keep you posted on that. >>> our troops come home from war. many of them facing a new battle as veterans waiting for benefits. so what's being done? want to find out now with state of the union host candy crowley. she has an exclusive interview with veterans affairs secretary eric shinseki today. what do you think, candy, in talking to him is his biggest challenge? >> paper. as crazy as that sounds, the fact is that these claims -- remember by the end of this month the v.a. thinks it will have about a million pending new disability benefit applications. okay, a million pending cases sitting at the v.a. most of this is done by paper. there are some amazing video this week of one claim center where the building is in danger of collapsing because t